Why can't I purchase placiibo Unlimited?

In some rare cases a transaction can't be processed. Please make sure none of the following apply to your situation:

  • Make sure Apple isn't having an outage by checking here.
  • Make sure you have a stable internet connection, you might need to restart the app if you had a spotty internet connection.
  • Make sure there are no issues with your Apple account, e.g. billing issues, parental control issues, etc. See this page for more information or contact Apple support for assistance.
  • Make sure you're not in a region that has restricted access to the internet, e.g. China.
  • Make sure you don't have a jailbroken iPhone, while the app does work on jailbroken iPhones, in some cases jailbreak tweaks (even the one's that are unrelated to piracy) hinder the communication with Apple's servers.

If none of the above apply to you, try the following:

  • Reboot the iPhone
  • Log out of your account in the App Store app and log back in
  • Reinstall placiibo
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